Contact
If you need to make contact for any reason
(e.g.
service is not working, Credits not added, subscription questions etc) please notify us by filling in the form below and sending at the
appropriate priority level.
Checks that should be made before reporting service issues
Please note that if there is a data error (ie race data missing or
home page not displaying) check the timetable
to see when the next upload is scheduled. If you have set up your Timezone
correctly in your User Settings (link
assumes you have logged in), then the times will reflect your local time. If the
time is close to the next update, please wait until this time has come to see if the error is corrected.
If it doesn't, please raise a contact request below. Also please check the
BCKUP data listing for today, as the
BCKUP data listing may get around the problem for you. Also, if appropriate, try the
Data
Listing or Quick
Print as these can still work even though the home page navigation race details are missing.
Contact Form
Quality form guide information
and tips
for horse racing in Australia
(and occasional New Zealand racing)
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